There has in recent times been a willingness amongst law firms to invest heavily in technology in order to improve internal efficiency. How though does this investment benefit the most important end user – the client?
At Burges Salmon, 'client first' is the sole driver behind the firm's approach to innovation. This thought process led to the creation of the conditions precedent and transaction management tools, LiveCPs.
"We wanted to come up with an approach where the process came first and technology came second," said real estate finance partner, Paul Browne. “Although technology enabled the process, ultimately, it was our secondary focus. This enabled us to spend more time creating something that would put the client at the forefront of our vision."
The thinking behind the tools is to address and simplify a number of the challenges that occur during a major real estate finance transaction. For the client, it provides a secure online platform from which they can work collaboratively with other stakeholders and their advisers without the fear of duplicating work. It also enables complete transparency throughout the legal process, introduces significant cost savings and, most importantly, saves the client time.