Showing 1-12 of 17 results

The Business Banking Resolution Service – a new option for banks and their customers?

The BBRS provides a new platform for small to medium enterprises (SMEs) to resolve complaints with their banks

13 April 2021

Rectification of Pension Scheme Documentation: Has the Univar decision changed anything?

The first fully argued pensions rectification case since the much talked about decision of the Court of Appeal in FSHC v GLAS Trust, Univar is a landmark decision
03 September 2020

A new regulatory agenda for the pensions sector

The Pensions Regulator (TPR) and the Financial Conduct Authority (FCA) have announced a joint regulatory strategy to address changes to the way people save for and take their pension.
14 December 2018

FOS exonerated from allegations of institutional bias

A July 2018 independent review into the services provided by the Financial Ombudsman Service (FOS) has found that there is no evidence of institutional bias, a finding that should be welcomed by all.
24 August 2018

Office holders take note – judicial help is on hand

The special administrators of MF Global UK asked the court for urgent directions regarding the implementation of a CVA. We look at what the decision means for office holders.
26 June 2018

Limiting liability for misrepresentation: key issues and practical points

Contractual clauses limiting liability for misrepresentation have stood up to scrutiny. There are practical steps parties can take to minimise the risk of claims for misrepresentation against them.
06 November 2017

Duty of care and regulatory compliance: no duty to customers for banks in FCA review

Ten years on from the financial crash, banks still face accusations that they mis-sold interest rate hedging products. Customers' options for challenging these sales and their reviews are narrowing.
30 August 2017

Suitability and the duty of care in investment advice – developments to watch for in 2017

Dispute Resolution Festive Forecast: today, we look at investment advice and suitability. Will 2017 bring greater clarity on advisers’ duties?
13 December 2016

Stay of proceedings allows dispute to be brought before Financial Ombudsman Service

The claimants were granted a stay of proceedings to allow them to bring their dispute with two defendant banks before the Financial Ombudsman Service.
31 August 2016

Publication

Financial Services Series ; Issue 16

This issue looks at the prosecution of Alex Hope by the Financial Conduct Authority for fraud and carrying on a regulated activity without authorisation and the wider implications for firms.
27 February 2015

Publication

Financial Services Series - Issue 13

We look at Bluefin's judicial review application and a case where a consumer tried to judicially review the FOS to see the difficulty of challenging Financial Ombudsman Service determinations.
26 November 2014

Publication

When the buck does not stop with the broker

The Eurokey case serves as a timely reminder that the client also has a number of responsibilities to fulfil during the underwriting process if it wants to be confident it has appropriate cover.
25 November 2014
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